Privacy Policy

RIEL Elektronikai Kft. pays emphasized attention to the appropriate processing of personal data provided by its customers and partners. We process all of your personal data we obtain in a confidential manner and according to the legal requirements. Our data processing activities are based on voluntary contribution. In certain cases some of the data are processed and stored based on statutory restrictions.

NAME AND AVAILABILITY OF DATA MANAGER

Name: RIEL Elektronikai Kft.
VAT number: 12172171-2-41
Company registration number: 01-09-352985
Mailing address: 1139 Budapest, Röppentyű street 24.
Telephone number: +36 1 236 8090
Fax: +36 1 236 8091
E-mail: info[at]riel.hu
Website: https://www.riel.hu

DATA PROCESSING

WEBSHOP

RANGE OF PROCESSED DATA

Our system stores personal data to the extent necessary for the ordering process. As a result of registration via web or personal registration we process the following data: name, company name, position in company, postal address, telephone number, mobile number, fax, e-mail address and password. Passwords are stored using secure encryption that cannot be decrypted.

PURPOSE OF DATA PROCESSING

We process the entered data in the interest of the services provided through our website and use them during the order fulfillment as well as information needed for general business processes.

LEGAL BASIS OF DATA PROCESSING

The voluntary agreement of service recepient, Act CVIII of 2001 on certain issues of electronic commerce services and information society services, as well as Act C of 2000 on accounting.

TIME INTERVAL OF DATA PROCESSING

The data will be stored until withdrawal of consent or the period provided by law. The agreement to data processing can be withdrawn through the listed availabilities.

COOKIES POLICY

In order to provide appropriate service and technical operation the website of RIEL may place cookies on your computer while using our website. If you accept them, they will forward some technical information to RIEL. You cannot be identified personally based on this information. After being accepted, the applied cookies provide information to the website operation. If you decline our cookies on your computer, certain functions of our website and services cannot be provided entirely due to technical barriers. You can manage cookies in the settings of your browser as well.

PAYMENT

I acknowledge the following personal data stored in the user account of RIEL Elektronkiai Kft. (1139 Budapest, Röppentyű u. 24.) in the user database of riel.hu will be handed over to OTP Mobil Ltd. and is trusted as data processor. The data transferred by the data controller are the following: name, e-mail, phone, billing address, shipping address.

The nature and purpose of the data processing activity performed by the data processor in the SimplePay Privacy Policy can be found at the following link: http://simplepay.hu/vasarlo-aff

NEWSLETTER

RANGE OF PROCESSED DATA

Newsletters will only be sent following subscription. To send relevant marketing information the following data will be used: name, e-mail address, company name and partner type.

PURPOSE OF DATA PROCESSING

Our database serves business purpose: we send newsletters in e-mail format, which contain relevant ads, we make personalized offers using analysed online data, and offers that we deem relevant.

LEGAL BASIS OF PROCESSING DATA

Voluntary agreement of the service recipient.

TIME PERIOD OF DATA PROCESSING

The data will be retained until withdrawal of agreement or the period provided by law. The contribution to data processing can be withdrawn using the options the listed.

EVENTS

RANGE OF PROCESSED DATA

We process the following data for the organization of events: name, company name, e-mail address and telephone number.

PURPOSE OF DATA PROCESSING

We collect necessary data to contact our partners to inform them of events organized, and to send them follow-up questionnaires regarding the effectiveness and customer satisfaction of such events.

LEGAL BASIS OF DATA PROCESSING

Voluntary agreement of the service recipient.

TIME PERIOD OF DATA PROCESSING

The data will be retained until withdrawal of agreement or the period provided by law. The contribution to data processing can be withdrawn using the options the listed.

TECHNICAL SUPPORT

RANGE OF PROCESSED DATA

We process the following data to deal incoming technical support requests of our partners: name, company name, e-mail address and telephone number.

PURPOSE OF DATA PROCESSING

For technical support we collect all necessary data for contacting and supporting our partners. We analyze the data for quality assurace purposes.

LEGAL BASIS OF DATA PROCESSING

Voluntary agreement of the service recipient.

TIME PERIOD OF DATA PROCESSING

The data is stored until the withdrawal of agreement or for a period of 2 years.

E-MAILS

RIEL Elektronikai Kft. stores incoming e-mails for up to 10 years.

JOB APPLICATIONS

We store incoming job applications during the hiring process and the year after that.

PERSONAL DATA STORAGE AND DATA SECURITY

RIEL pays special attention to data protection and safe processing of data. Personal data will never be sold or released to third parties without prior agreement of the customer, except in cases provided by law. When personal data is released based on legal obligation, this will only be handed over in the extent necessary, and only to the relevant authority specified by legally authorized body. Data is stored on our servers and servers provided by storage service providers. We take all necessary measures in proportion to the risks involved to ensure that only authorized persons have access to the data, and to ensure the integrity and availability thereof. We have and we will do all we can to process and to protect your personal data.

LEGAL REMEDY

You are entitled to require information about the processing of personal data through the channels provided by RIEL, you can ask for modification, blocking and deleting thereof, and you can withdraw your agreement to the processing of your data. Furthermore, you can make remarks or suggestions on other issues of the data processing through the channels provided. You are entitled to object at the data manager, if the processing or forwarding of your personal data is only necessary for the fulfillment of obligation related to RIEL, or the enforcement of rights of RIEL, the data holder or third parties; if the use or forwarding of personal data has the purpose of direct solicitation, opinion poll or scientific research, or if you are otherwise legally entitled to practice the right of objection. Suggestions and remarks concerning data protection will be dealt with within 15 days of submission. Should you not receive a response or should the response received not be satisfactory, you may take the case to court within 30 days of issuing the response or up to the deadline if specified. In case of violation of law you can revert to the Hungarian National Authority for Data Protection and Freedom of Information (1024 Budapest, Szilágyi Erzsébet fasor 22/C., ugyfelszolgalat[at]naih.hu, +36 1 391 1400, www.naih.hu) or to the competent court. The corresponding provisions of Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information are to be applied concerning the data processing issues not mentioned in this statement.

Information on the internal whistleblowing system

The employer shall comply with its obligation to provide information pursuant to Article 25 of Act XXV of 2023 on Complaints, Notifications of Public Interest and Rules for Reporting Abuses (hereinafter referred to as the hungarian Whistleblower Directive) as follows:

I. EMPLOYER:

RIEL Elektronikai Kft.
Location: 1139 Budapest, Röppentyű utca 24. Hungary (hereinafter referred to as the Employer)

II. THE FUNCTIONING OF THE INTERNAL WHISTLEBLOWING SYSTEM:

1. The Employer's internal whistleblowing system is operated by Ilona Asztalos (hereinafter referred to as the "Operator")

2. Reports are received at the following channels of the Operator:
In person: at the headquarters of RIEL Elektronikai Kft., at Röppentyű utca 24, 1139 Budapest, Hungary, on working days from 9 a.m. to 3 p.m., at a pre-arranged time
By mail to RIEL Elektronikai Kft, at 1139 Budapest, Röppentyű utca 24.
By phone: +36 20 510 1454 (The telephone conversation will not be recorded)
By e-mail: bejelentes[at]riel.hu

3. Procedure for the reports:
3.1. A Information on illegal or suspected illegal acts or omissions, or other misconduct, may be reported to the internal whistleblowing system. Violations of employee conduct rules established by the employer may also be reported. The person entitled to make a report (Article 20 of the Whistleblower Directive) may do so in writing or orally. An oral report may be made by telephone or in person.
3.2. A whistleblower in bad faith is not entitled to the whistleblower protection rights under the Whistleblower Directive. If it has become apparent that the whistleblower has communicated false data or information in bad faith and
a) circumstances indicating that a criminal offence or irregularity has been committed have arisen, his or her personal data must be handed over to the body or person entitled to conduct the proceedings,
b) there are reasonable grounds for believing that he or she has caused unlawful damage or other harm to another person, his or her personal data must be handed over to the authority or person entitled to initiate or conduct the proceedings, at the latter's request. The notification shall not constitute a criminal offence or irregularity.

III. INFORMATION ON WHISTLEBLOWING SCHEMES AND PROCEDURES UNDER THE WHISTLEBLOWER DIRECTIVE

A separate whistleblowing system may be operated by a person or department within the body concerned who cannot be instructed to do so. Information on illegal or suspected illegal acts or omissions or other misconduct may be reported to the separate abuse reporting system. Anyone may report to the separate abuse reporting system. In addition, the rules of the Whistleblower Directive on public interest reporting shall apply to the handling and processing of reports made to the separate abuse reporting system.

Dated: Budapest, 11 December 2023, published on the company's website